In this post, you’ll learn exactly what to do to fix video playback freezes in Windows 10. But first, you’ll need to understand why this error occurs in the first place. The best place to begin is to know that it doesn’t necessarily mean that there’s something wrong with the files.
If you’re currently facing a problem with your video playback, this post is for you. Read on to understand why your video freezes and what you can do to solve this problem.
So, why does your video playback freeze?
That’s a good question and so let’s start from there.
The research we conducted on this problem reveals that the issue here is usually something to do with your graphic card or video drivers. At times, it might also be due to the fact that the video itself is corrupted or something wasn’t done correctly when it was being written. But in most cases, scenario one tends to be the root cause of the problem.
You might have realized that your video persists with the freezing no matter the kind of format (mp4, mov, mkv). This might as well extend to various video playing platforms such as Youtube, media players, Amazon Prime, NetFlix, etc.
I can imagine the frustrations and helplessness you might be feeling right now. But the good news is that this problem can be solved and so you shouldn’t give up.
So without further ado, let’s get fixing.
Fix 1: Try a different audio sample rate
This is a solution that I have seen working for quite a number of people. You can implement it following these steps:
- Right click on the volume icon located on your taskbar and then select Playback Devices
- Right click on the speaker device then select Properties from the menu
- Now you’ll need to click on Advanced Mode after which you should change your sample rate from the current to 24 bit, 96000Hz.
- Next, Apply the changes then say OK.
- Restart your PC play videos to see if the problem is gone.
Did that work out for you?
Fix 2: Update your display drivers
The best place to begin fixing your video playback freezing issue is to update your video drivers.
Follow the steps in the order given below to do that:
- Start by pressing Windows Key + R simultaneously. This will initiate the Run Command window.
- Type this command, devmgmt.msc and hit Enter
- In the window that comes up, expand the Video Adapters tab and chose Display Driver Name
- Right click and then click on Update Driver Software
- In the new window, click on Search automatically for updated driver software
- Your PC will take sometime to search for new software updates and upgrades (your PC should be connected to the internet).
- Restart your PC after it has downloaded and installed the updates
- Go back and try playing videos to see if the problem has been resolved.
Fix 3: Use the device manager to temporarily disable battery
Here are the steps to follow to do this:
- Press the Windows Key + R simultaneously. This will initiate the Run Command window
- Type in devmgmt.msc and hit Enter
- In the new window, expand Batteries then select device battery
- Right click on it then pick the Uninstall option
- Once the uninstallation is complete, restart your PC.
Fix 4: Install graphics drivers in compatibility mode
To install graphics drivers in compatibility mode, follow the steps given below:
- Go to the official website of your PC graphics card manufacturer. For instance, if you’re using a Hp, Dell machine, you should go to the official sites of those site of those companies
- The next step is to select the configuration of your machine and start downloading the latest version of graphics card drivers
- When done, you’ll need to locate the Downloads folder then right click on the .exe file you’ve downloaded
- From the context menu, select Properties then click on the Compatibility tab
- Check the box next to Run this program in compatibility mode
- Select Windows 7
- Apply the changes and say OK
- Double click the setup file to initiate it’s execution
- Follow the prompts to install the drivers to the end
- Once the installation is complete, restart your PC
- Now go back and try playing videos to see if the problem is solved.
Fix 5: New administrator account
1. Press Windows key simultaneously with I to launch Settings then click on Accounts
2. Next select Family and other people located on the left-hand menu then
3. Select Add someone else to this PC under Other People
4. At the bottom, select I don’t have this person’s sign-in information
5. Click on Add a user without a Microsoft account
6. Enter the username and password for the new account then click Next
7. You’ll be redirected to a new screen once the account is created. You’ll now need to Change the account type
8. Change the new account to Administrator then click OK
After you’ve signed in with your newly created Administrator account, the next step is to delete the old account with the video playback freezing issue then create another user account. Did it work out?
There you have it. Hopefully this solves the problem of video playback freezing in windows 10. If any of our recommendations worked for you, we would be thrilled to hear from you.
Tell us which fix worked for you. And if you experienced challenges along the way or have a question, drop it below and we’ll answer it to the best of our ability.