Fix iPhone X Touch Screen Not Working Problem

Some iPhone X users have complained that their touch screen does not work. Touch screen problems can occur mainly due to some minor software glitches. Though this is quite annoying, it can be fixed easily.

Tip: You need to update the iOS with the latest version to avoid getting such problems in future. The process to update the iOS is described below.

Update the iOS

If touch screen issues are there, you need to fix that issue first, by any of the methods given under the sub-heading “How to Fix iPhone X Touch Screen Not Working Problem”. You have to then update the iOS to avoid further errors in the future.

  • Connect the device to a computer or laptop with iTunes installed.
  • Open iTunes and select your device.
  • Tap on “summary”.
  • Then, tap on “Check for Update”.
  • Click on “Download and Install”, if there are any updates available. You may be asked to enter the pass code.
  • Wait for the update to be completed.

How to Fix iPhone X Touch Screen Not Working Problem?

Fix iPhone X Touch Screen Not Working Problem

iPhone X touch screen not working problem can be fixed different methods. Some of the fixes are listed below.

1. Swipe up from the White Horizontal Bar at the Very Bottom of the iPhone X’s Touch Screen

Swipe up on the touch screen should be done properly. Otherwise, the screen will not be unlocked. If Face ID works, follow the instructions given below.

  • The message “swipe up to open” will be displayed on the touch screen.
  • Swipe up from the white horizontal bar at the very bottom of the touch screen.
  • Check if the touch screen issue is resolved or not.

2. Remove Case or Anti-Glare Screen Covers

Touch screen functionality may be blocked by the case or anti-glare screen covers in some cases. To fix this issue, do the following.

  • Remove any case or Anti-Glare screen cover.
  • Check if the touch screen issue is resolved or not.

3. Force Restart

Force Restarting the iPhone X can resolve touch screen issues in a large number of cases. Force restarting is to be done as follows.

  1. Press and immediately release the volume up button.
  2. Press and immediately release the volume down button
  3. Then, press and hold down the side button on the mobile device until the Apple logo appears. This may take anywhere between 10 to 15 seconds.
  4. Check if the iPhone X touch screen issue is resolved or not.

Note: Instead of step 1 and step 2, you may press the Home and On/Off buttons simultaneously.

4. Charge the Device

Sometimes, by charging the iPhone X touch screen issues can be resolved. Charging needs to be done as follows.

  • Connect the iPhone X mobile device to its charger unit.
  • Connect the charger unit to the power socket. Then, switch on the power line.
  • Wait for around 60 minutes or so. If the charging icon is not displayed within this period, check and confirm that the USB cable, cable, jack, etc, are firmly connected.
  • Check if the touch screen issue is resolved or not.

5. Move to a Different Area / Cover with a Warm Cloth

Sometimes, a sudden drop in temperature can cause the touch screen issues. To fix this problem, do the following.

  • Move to a different area or room.
  • Check if the touch screen issue is fixed or not.
  • If the issue is not resolved, cover the mobile device with a blanket or piece of cloth for a few minutes.
  • Check if the touch screen issue is fixed or not.

6. Device Firmware Update

Device Firmware Update can fix the touch screen issues. The Device Firmware Update (DFU) is explained below.

  1. Connect the iPhone X mobile device to a computer or laptop with the iTunes app installed.
  2. Open the iTunes app.
  3. You need to press and quickly release the Volume Up button, followed by pressing and quickly releasing the Volume Down button.
  4. Then, press and hold the side button, until the recovery-mode screen is displayed on your touch screen.
  5. Locate and select your device name.
  6. A menu with the following three options will be displayed to you; “Cancel”, “Restore” or “Update”.
  7. Select “Update” from the displayed menu. Your computer or laptop will now reinstall the device software within the next 15 minutes or so.
  8. Check if the iPhone X touch screen issue is fixed or not.

7. Restoring Device Firmware

Restoring the Device Firmware may the last resort if all the other methods failed to fix the touch screen issue.

Caution: Restoring device firmware causes all data on your mobile device to be lost.

  1. Connect the iPhone X mobile device to a laptop or computer with the Apple iTunes app.
  2. Open the Apple iTunes application.
  3. Then, press and quickly release the Volume Up button. Then, press and quickly release the Volume Down button.
  4. Then, press and hold the side button until the recovery-mode screen is displayed.
  5. Locate and select the iPhone X device name in iTunes.
  6. A menu with the following three options will be displayed; “Cancel”, “Restore” or “Update”.
  7. Select “Restore”.
  8. Your computer or laptop will reset the iPhone X device software to the factory settings, within the next 15 minutes or so.
  9. Check if the iPhone X touch screen issue is resolved or not.

Conclusion: iPhone X Touch Screen not working problem has been reported by some iPhone X users. The causes of the error are different for different users; though the main cause is software-related glitches.

iPhone X touch screen problems can be fixed easily in most of the cases. Swiping up from the very bottom of the touch screen is one method to fix touch screen issues. By removing the case or anti-glare screen cover, touch screen issues can be resolved in some cases. Force restarting the iPhone X is another method to fix touch screen issues. Sometimes, by charging the mobile device, touch screen issues are resolved on its own.

By taking the device to another area or by wrapping the device in a warm cloth can also fix touch screen issues in some cases. The Device firmware update process can also fix touch screen issues.

The last method to fix the touch screen issue is by going in for the Device Firmware Restoration. This causes all data on your iPhone X to be lost.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.