Fix ‘US/DS Light Blinking’ on Xfinity Internet Connection Easily

Sometimes, the UpStream or DownStream transmitter indicator LED lights on your modem or router may keep blinking while you are trying to connect to the internet. This indicates that the device (modem or router) can not establish a connection to the internet. In some cases, it can be due to technical problems with the service provider and such issues are resolved automatically in a short period of time.

If the transmitter indicator LED lights are on, it means that the connection is working. If it blinks, it may be due to some problems. The problem may be at the service provider’s end or at your end. If the problem is not resolved on its own, you may need to fix it.

Fix US/DS Light Blinking on Xfinity Internet Connection

There are a few methods to fix the Upstream/DownStream Light Blinking problem on the Xfinity Internet Connection. Make sure that the cables to the router or modem are connected properly. If you still have Xfinity connectivity issues, proceed with the following fixes.

1. Check if you have made the Payment

Fix ‘US/DS Light Blinking’ on Xfinity Internet Connection Easily

Sometimes, you might have forgotten to make payment for the Xfinity Internet Connection, which causes the line to be disconnected. To resolve this issue, do the following.

  • Go to the web site, https://customer.xfinity.com/#/billing#recent-payments-credits.
  • Click on “MY ACCOUNT”.
  • Log in to the account.
  • Make sure that you have made the payment on time, If the payment is still not made, please make the payment.
  • Check if the problem is resolved or not.

2. Check for Local Outages

Local outages may be the cause in some cases. To resolve this problem, do the following.

  • Go to the web site, https://www.xfinity.com/support/status/.
  • Check if there is any local outage in your area. If so, an estimated resolution time will also be indicated on the web site. Wait until that time.
  • After the estimated resolution time is over, check if the problem is resolved or not.
  • Proceed with the following methods to fix the issue, if it is not resolved.

3. Resetting the Modem or Router

Resetting the router or modem at your end can help resolve the Xfinity internet connectivity in a large number of cases. this can be done as follows.

  • Press the power button on your modem or router and switch it off.
  • Disconnect the power cable of the Internet router from the power socket.
  • Wait for a minute.
  • Reconnect the modem or router.
  • Press the power button on your router or modem to switch it on.
  • Check if the problem with Xfinity connection is resolved or not.

4. Using Xfinity My Account

By logging in to the Xfinity “My Account”, you can reset and troubleshoot problems related to internet connectivity. This is explained below.

  • Go to the web site, https://customer.xfinity.com/#/services/internet.
  • Click on “MY ACCOUNT”, on the top.
  • Login to your account.
  • Scroll down the list of “Devices” and find the modem or router, which you are using.
  • Select “Restart Modem”.
  • Now, select “Start Troubleshooting”.
  • Your modem or router will be reset within the next 7 minutes.
  • Check if the problem is resolved or not.

5. Using Xfinity My Account App

Xfinity My Account app can also be downloaded to your mobile devices to fix internet connectivity issues. This app is available for Apple and Android devices. Follow the instructions below to download the app and fix the internet connectivity issues.

  • Go to the website https://apps.apple.com/app/apple-store/id776010987 if you are an Apple mobile user. Android users need to visit the web site https://play.google.com/store/apps/details?id=com.comcast.cvs.android&referrer=utm_source%3Dget%2520the%2520my%2520account%2520app.
  • Download the Xfinity My Account app.
  • Install it on your mobile device.
  • Open the Xfinity My Account App.
  • Scroll down and select the “Internet” tile.
  • Select the modem or router, which you are using.
  • Select “Restart this device”.
  • It may take up to seven minutes to restart your Xfinity Internet router or modem.
  • Check if the Xfinity Internet connectivity US/DS Light Blinking issue is resolved or it still persists.

6. Splitter Problems

Generally, the internet line from outside is connected to your modem or router through a splitter. The splitter is used to divide the external line into two. One is used for internet connectivity and the other one is used for the fixed line (landline) telephone connectivity. At times, the splitter may be defective and can cause connectivity problems. To fix this issue, do the following.

  • Connect the outside line directly to the modem or router. If you can not connect the external line directly to the modem or router, replace the splitter with a new one. It does not cost much.
  • Check if the problem is resolved or not.

7. Add xFi Pod if your Home has Limited or no Connectivity

Some areas in your home may have only limited connectivity or no connectivity at all, especially if you have a large home. You need to buy xFi Pods to fix this problem. It may be useful in homes with 3 – 4 bedrooms and multiple stories. If so, proceed with the following solution to fix the connectivity issues.

  • Go to the web site, https://www.xfinity.com/learn/internet-service/wifi/xfi-pod-3pack and click on “Shop Internet” to buy an xFi Pod. It costs $ 119 to buy this 3-Pod pack.
  • Check if the problem is resolved or not.

Conclusion: At times, you might have noticed that the UpStream or DownStream transmitter indicator lights on your modem (or router) are blinking, while you are trying to connect to the internet. The modem or router can not establish a connection to the internet in such situations. There can be different reasons for this issue. If it is the problem with the service provider, it gets resolved automatically. You can check the web site of Xfinity to confirm this. The local outages and the estimated time to rectify such issues are listed on their web site. Sometimes, people forget to make payments for internet services. If that is the case, the issue can be resolved by making the payment.

If the local outage problem or payment issue is not the reason for the connectivity problem, there are some other methods to fix the Xfinity connectivity issue. Resetting the modem or router is one such fix. By logging in to your Xfinity “My Account” or Using “Xfinity My Account App” is another method to reset and troubleshoot your modem or router issues. Sometimes, the splitter used to connect the external line to your modem or router may be faulty. This issue can be resolved by directly connecting the external line to the modem or router or by replacing the splitter with a new one. Buying an xFi Pod is helpful in large homes where there is limited or no connectivity, to fix the connectivity issues.

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