InetCtrl.exe is an executable program file that is part of the CloudCare program currently developed by Avast. Some previous versions were developed by Bsecure Technologies. There have been reports of this file getting infected with malware in some rare cases.
In this article, we will be discussing on the malware issue related to the InetCtrl.exe file and how to fix the issue.
Common InetCtrl.exe error messages
Some of the most common InetCtrl.exe errors are listed below.
- “InetCtrl.exe is not running.”
- “InetCtrl.exe failed.”
- “Faulting Application Path: InetCtrl.exe.”
- “InetCtrl.exe Application Error.”
- “InetCtrl.exe is not a valid Win32 application.”
- “Cannot find InetCtrl.exe.”
- “InetCtrl.exe has encountered a problem and needs to close. We are sorry for the inconvenience.”
- “InetCtrl.exe not found.”
- “Error starting program: InetCtrl.exe.”
Is InetCtrl.exe Safe or a Virus?
The answer to this question depends on different factors like the location of the InetCtrl.exe file, its publisher’s name and file size. Normally, the InetCtrl.exe file is located in the C:\Program Files\Bsecure\ subfolder. The publisher of this executable program file is Avast or Bsecure Technologies (publisher name varies due to some corporate action of the company). The size of the executable file is around 8.11 MB, on most Windows installations.
You need to compare the details of the InetCtrl.exe file on your computer or laptop with those given in the previous paragraph. If both values match, the executable file can be assumed to be free from malware infection. Otherwise, you have to confirm if the file is infected with any malware or not. If the file is malware-infected, you have to clean or remove the malware problem without any further delay.
The malware issues related to the InetCtrl.exe file are reported on laptops and computers with the following Windows operating systems; Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XP, Windows ME and Windows 2000.
How to Confirm if InetCtrl.exe is Malware Infected or not?
1. Using an Antivirus Program Other than the CloudCare Program
One method to confirm the malware presence is by using any reliable antivirus software application, (other than the CloudCare program that is suspected to be of malware-infected). The procedure is explained below.
- Download and install an antivirus program other than the CloudCare program.
- Click on this newly installed antivirus application name from the list of the programs. Alternatively, click on the shortcut of this newly installed antivirus app.
- Click on “Scan for Virus” or any similar menu option. This may vary across different antivirus apps.
- Wait for the malware scanning process to complete.
- Check if InetCtrl.exe is listed in the list of malware-infected files or not.
2. By Clean Booting
Clean Booting the computer is another method to confirm the malware infections. How to do a Clean booting is explained below.
- Press the Windows and the R keys simultaneously.
- Key in “msconfig” (without the quotation marks) into the box.
- Click on the “OK” button.
- Click on the “Services” tab.
- “Hide all Microsoft services” checkbox should be checked.
- Click on the “Disable all” button.
- If you are using Windows 7 or Windows Vista or any other previous versions of the Windows operating system, proceed to step 9.
- Click on the “Startup” tab and then on the “Open Task Manager”. All the “Enabled” processes should be changed to “Disabled”. This is done by clicking on the name of the process and then clicking on the “Disable” button. Before you disable any process, please take note of the process name. Repeat this for all the “Enabled” processes. Close the window and click on the “Apply” button and then on the “OK” button.
- Windows Vista or Windows 7 users need to click on the “General” tab and then click on “Selective startup”. Uncheck the box next to “Load startup items”. Close the window and make sure to click on the “Apply” and “OK” buttons.
- Restart the computer or laptop.
- Check if the malware issue still exists or not. Malware will not be bothering you now. But, it may be still residing on any of executable files. You need to remove the malware by any of the methods, explained in the next paragraphs.
How to Remove or Fix InetCtrl.exe File?
It is not advisable to delete an executable file, as there may be other dependent files for the executable file. Instead, It is advisable to uninstall the application as such, to which the executable file is associated with, thus removing the associated files too.
Some of the methods to fix the malware issues related to the InetCtrl.exe file are listed below.
1. Uninstall Program (Reinstall if Necessary)
To uninstall the CloudCare program that contains the InetCtrl.exe file, do the following.
- Type “Add or remove programs” (without the quotation marks) into the search bar located on the left side of the taskbar.
- Select “Add or remove programs” (system settings).
- Click on “CloudCare”, on the right side.
- Click “Uninstall”, below this program name.
- Again, click on the “Uninstall” button to confirm.
- Follow the prompts to complete the uninstallation.
- Check if the malware issue is fixed or not.
- If you require the CloudCare program, go to the software program manufacturer’s web site. Download and install the latest version of the CloudCare program on your computer or laptop.
2. Antivirus Program Other than the CloudCare Program
You can use an antivirus software application to clear the malware problems. This is done as follows.
- Follow the instructions given under the sub-heading “Using an Antivirus Program Other than the CloudCare Program” in this article.
- Follow the prompts and fix the malware-infected file.
- Check if the malware issue with the executable file is fixed or it still exists.
3. Repair Windows using DISM
Deployment Image Servicing and Management Tool (DISM) is a tool from Microsoft that can be used for fixing many of the errors and malware. It is a command-line tool. All existing data on your computer or laptop will be safe with this tool.
- Type “cmd” in the search bar inside the taskbar.
- Click on the “Run as administrator”, on the right side of “Command Prompt”.
- To confirm the action, click on the “Yes” button.
- Copy and paste the following line (without the quotation marks) into the command prompt; “dism /online /cleanup-image /restorehealth”. Press the enter key.
- Wait for the command to be executed fully. A progress bar will be displayed to you.
- Check if the malware issue is fixed or not.
4. Fixing the Malware Issue After Clean Booting
Clean booting the computer will help the computer to boot without the malware errors. You can then fix the malware issue. This is done as explained below.
- Follow the instructions given in step 1 to step 11, under the sub-heading “By Clean Booting” in this article.
- If there are no malware issues, it can be confirmed that any of the processes or startup programs were causing the malware problem.
- Now, enable all the Non-Windows services and programs that were disabled earlier. This needs to be done one by one and reboot the computer after each service or program is “Enabled”. Check for any malware related errors. If you encounter any malware issues after any service or program is enabled, update the related files with the latest ones.
- If there are no malware related errors, enable the next service or program.
- Repeat this process for all the services and programs that were disabled.
- Check if the malware problem is fixed or not.
5. Restore Windows (System Restore)
By Restoring Windows to a previously saved restore point, you can fix the malware issue in many cases.
Caution: Restoring Windows causes data to be lost. Take a backup of the required files before doing a system restore.
The steps involved in System restore are explained below.
- Press the Windows and the R keys together.
- Type rstrui.
- Press “OK”.
- Click on the “Next” button.
- Select a restore point from the list of restore points displayed. Note: If there are a large number of restore points, you may need to check the box “Show more restore points”, to get the list of all restore points.
- Choose a restore point, which is ahead of the date and time prior to the malware infection.
- Click on the “Next” button.
- Click on the “Finish” button.
- Restart your computer and check if the problem is resolved or not.
6. Reinstall Windows
If all the earlier methods failed to resolve the malware issue, you can reinstall the Windows operating system. Windows re-installation should be done by those who are experienced with that task.
Caution: Windows reinstallation causes data to be lost. You may need to take a full backup of all the data, before proceeding with windows reinstallation.
Windows reinstallation is done as explained below.
- Insert the Windows bootable Media.
- Restart the computer.
- Follow the prompts and reinstall the Windows operating system.
Conclusion: InetCtrl.exe is an executable file that is part of the CloudCare program currently developed by Avast. Some previous versions were developed by Bsecure Technologies. This file also gets malware-infected in some cases. You need to confirm the malware presence and then fix the issue if the file is infected. You can confirm the malware infection by using another reliable antivirus software or by doing a clean booting.
Malware issues can be fixed by any of the following methods. The malware can be removed by uninstalling the CloudCare program. Using an Antivirus Program (other than the CloudCare program) is another method to fix the malware issue. DISM tool is very helpful in fixing malware issues. Clean booting the computer or laptop and then isolating the malware and fixing it is another method to resolve malware issues. restoring Windows or reinstalling windows are two other methods to fix the malware issues. Both of these two methods causes data to be lost.